Before using the services of the exchange , the User is obliged to read the Terms and Conditions for the
provision of services by the service in full. The use of the services of the service is possible only if the User
accepts all the terms of the agreement.
Terms and conditions for the provision of services by the
service:
1. Terms and definitions
1.1. Exchange («Service») is a service that provides services for the circulation of digital
currencies.
1.2. The User is any individual who has agreed with all the conditions offered by the Service and acceded to
this agreement. The User and the Service are collectively referred to as the «Parties».
1.3. Application — information submitted by the User using the means of the Service in electronic
form, indicating his intention to use the services of the Service on the terms proposed by the Service and specified
in the parameters of the application.
1.4. Exchange — transactions involving the transfer of digital currency from one owner to another
using cash.
1.5. The exchange rate is the value ratio of two exchanged currencies.
1.6. The Agreement is an agreement between the Parties on the circulation of digital currencies concluded on
the terms and conditions for the provision of services by the Service.
2. The subject of the agreement and the procedure for its entry into force
2.1. The subject of this agreement is the services for the circulation of digital currencies, carried out by
order of the User, as well as other services described on the website of the Service.
2.2. The Agreement is considered accepted during the submission by the User of the Application, which is an
integral part of this Agreement. Each application of the User is a new Agreement and on new terms at the time of
application.
2.3. This agreement comes into effect from the moment the User completes the formation of the Application
and assigns an individual application number.
2.4. The date and time, as well as the parameters of the conditions of the Application, are fixed
automatically by the Service at the moment the formation of the Application is completed and the individual number
of the application is assigned.
2.5. This agreement terminates from the moment the User receives funds or digital currencies to the details
in the amount provided for by the parameters of the User’s Application, or from the
moment the application is canceled.
2.6. The Service reserves the right to unilaterally make changes to this Agreement without a corresponding
notice to the User, but with the obligatory publication of the current version of the Agreement on this page.
3. Terms of Service
3.1. Only those Users who have fully read and agree with the terms and conditions for the provision of
services by the CryptoWest service can use the services of the Service.
3.2 The Service automatically sets the exchange rate and publishes it on the Website of the Service.
3.3 The Service has the right to independently change the exchange rates at any time unilaterally, of which
it notifies the Users of the Service by posting up-to-date information on the Website of the Service.
3.4 Fixing the exchange rate and the procedure for changing the exchange rate in the application:
The rate is fixed for 10 minutes from the moment the exchange direction is selected, after the time has
elapsed, a new rate will be automatically offered;If the user managed to form an application within 10
minutes, then this course is extended for another 15 minutes to complete the payment for the application. If the
User did not have time to make a payment and change the status of the application to paid, by clicking on the “I paid” button, then after the time expires, a new exchange rate will be
automatically offered;The Service reserves the right to unilaterally change the exchange rate if more than 8
hours have passed since the transaction appeared in the digital currency network, and there are no 2 confirmations
of the transaction from the digital currency network;The Service reserves the right to unilaterally change the
exchange rate if the application contains an error due to the User’s fault, and the User
has not provided correct information to the Service’s e-mail within 8 hours;The
service reserves the right to unilaterally change the exchange rate if the original rate has changed by more than 1%
before the payment for the application is made and the status of the application changes to paid, by clicking on the
“I paid” button.
3.5. Management of the exchange process or obtaining information about the progress of the service by the
User is carried out using the appropriate user interface located on the website of the Service.
3.6. The Service makes an exchange at the request of the User in strict accordance with the privacy policy,
as well as the policy to combat money laundering and prevent transactions that are illegal.
3.7. Any completed operation carried out by the Service at the request of the User cannot be canceled by the
User after its completion — sending by the Service of funds or digital currencies due to the User under
previously accepted exchange conditions.
3.8. In case of non-receipt of funds or digital currencies from the User within one hour from the moment of
creation
Cryptocurrencies and derivative instruments based on cryptocurrencies are complex instruments and come with
a high risk of losing money rapidly due to leverage and extreme asset volatility. You should carefully consider
whether you fully understand how cryptocurrency trading works and whether you can afford to take the high risk of
losing all your invested money.
Jurisdictional limitations: СhangeStorm services are not intended for use in the European Union.
Furthermore, Stormgain services are not available in countries identified by FATF as high-risk and non-cooperative
jurisdictions with strategic AML/CFT deficiencies; and countries under international sanctions.